Resources

Frequently Asked Questions

Quick answers about how Pollzy works, who can use it, how moderation and notifications behave, and where to get help.

Basics

What is Pollzy?

Pollzy is a social polling app where users create and vote on polls, comment, follow other users, compare vibe scores, send duel challenges, and engage with trending content.

Who can use Pollzy?

Pollzy is for users 16 years and older.

Is Pollzy free?

Yes. Pollzy has free, ad-supported features. Pollzy may also offer optional paid features such as Pollzy+ subscriptions and boost packs.

Do I need an account?

Yes. A Pollzy account is required to use core app features, including viewing polls, voting, commenting, following users, Vibe Checks, duels, and notifications.

Polls, Voting, and Sharing

What types of polls can I create?

Pollzy supports Classic polls, Quiz polls, and Duel polls. Polls use Option A vs Option B with images and optional captions, prompts, and tags.

When do I see results?

Poll results appear after you vote.

Can I see who voted on my polls?

Some voter details may be available with Pollzy+. The exact features included with Pollzy+ are shown in-app before purchase.

Can I share polls?

Yes. You can share poll links and share content to supported social apps from within Pollzy.

Why is my poll or comment missing?

Content may be hidden or removed if it violates Community Guidelines, is under moderation review, or is scheduled for deletion.

Duels

What are duels?

Duels let you invite another user to complete the other side of a poll. Once accepted, the duel can be posted to both profiles so the community can vote.

How do duel invites work?

You can send duel invites to eligible users from the duel poll flow. Received and sent duel invites appear in the Duels screen. A recipient may accept or decline an invite, and a sender may unsend a pending invite.

Vibe Checks

What are Vibe Checks?

Vibe Checks compare how similar you are to another user based on common votes. They are for entertainment, discovery, and social interaction only.

What do Unlocked and Pending mean?

Unlocked Vibe Checks are users whose vibe score you can view. Pending Vibe Checks are users available to unlock.

How does the Vibe Check unlock work?

Some Vibe Check access is unlocked by watching a rewarded ad in the Pollzy app. Ad availability and reward delivery can vary by device, region, connection, and provider availability.

Can I share a Vibe Check?

Yes. You can share a generated Vibe Check image to supported apps, save it to your device where available, or share it through the system share sheet.

Pollzy+ and Boosts

Is Pollzy subscription-based?

Pollzy+ may be available as an optional auto-renewing monthly or annual subscription. Pricing, renewal, cancellation, and included features are shown in-app and/or in the applicable app store before purchase.

What does Pollzy+ include?

Pollzy+ may include enhanced features such as Vibe Insights, seeing who voted on your polls, and monthly bonus boosts. Current benefits are shown in-app before purchase and may change as described in the Terms.

How do I manage, cancel, or restore Pollzy+?

Manage or cancel Pollzy+ through your Apple App Store or Google Play subscription settings. You can also use Restore Purchases in the Pollzy+ screen if an existing purchase is not showing. Deleting your Pollzy account or uninstalling the app does not automatically cancel a subscription.

What are boosts?

Boosts are consumable digital items that can help a poll reach more people for the boost duration shown in the app. Boosts may increase visibility, but they do not guarantee impressions, votes, follows, comments, shares, ranking placement, or popularity.

Where can I see my boosts?

The Boosts screen shows your remaining boost balance plus active and past boost history, including available performance metrics such as views, votes, comments, and shares.

Account, Privacy, and Data

How is my data handled?

Pollzy uses trusted service providers to run features like sign-in, storage, notifications, moderation, analytics, ads, purchases, and support. For full details, see the links below.

How does friend discovery work?

If you choose to sync contacts, Pollzy can help you find people you may know. You can control whether others can find you by email address or phone number in Friend Discovery settings.

Can I request my data?

Yes. In app: Settings > Privacy & Data > Request My Data. You can request exports for account/profile information, poll activity, and social activity where available.

Can I change my email, password, or sign-in methods?

Yes. Account settings let you change your email or password where available, set a password for accounts without one, and manage sign-in methods.

Can I delete my account?

Yes. In app: Settings > Account > Delete Account. Deletion is processed as quickly as practical, generally within 30 days, subject to legal, security, safety, moderation, and backup exceptions.

Notifications, Safety, and Support

How do notifications work?

You can receive in-app and push notifications for activity such as follows, comments, comment replies, mentions, likes, shares, vote milestones, trending polls, Vibe Checks, duel invites, and duel status updates.

Can I control notification preferences?

Yes. Notification preferences are configurable in Settings. You can control push notifications, in-app toasts, and individual notification categories. You may also pause push notifications where available.

How do I report content or a user?

Use the in-app Report option on polls, comments, or user profiles. Reports are reviewed by moderation/admin workflows.

What actions can moderation take?

Depending on severity and history, Pollzy may take no action, reduce visibility, remove content, restrict features, suspend accounts, terminate accounts, or refer matters to appropriate authorities where required or appropriate.

How do I report a bug?

Use Support > Report Bug in the app. You may be able to include images or videos to help us understand the issue.

How do I request help or appeal moderation decisions?

Use Support > Contact Us in the app or email hello@pollzy.app.

Still need help?

Visit the Contact Us page and we’ll point you in the right direction.